“These tiles are absolutely gorgeous laid and such good value. Was disappointed however as several had damaged edges. Given the lack of stock (no stock until deliver in July) I didn’t raise it with customer services and, luckily, our tiler managed to cut away damage and we still had enough.”
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.
While some time has passed since your experience, we’d still be happy to assist if you have any outstanding concerns. Please feel free to reach out to our Customer Service team at customer.service@tilemountain.co.uk, and we’ll do our best to help.
Best wishes,
The Tile Mountain Team
“First time using tile mountain. Service was brilliant, there was an issue with some different shade tile but they rectified this pretty quickly. Will use again and recommend.”
