I am very sorry to see that you have received some damage to your order.
We always advise customers to let us know of any damage to their order, so that we can issue any replacements needed. I can see from your review, however, that you do not require a replacement, so a member of our customer service team will be in touch shortly to arrange a refund for that.
Regards,
Joanna
“Tile Mountain is the best place to find tiles for a very competitive price. I visited Milton Keynes warehouse and was very pleased with a customer service. Precise calculations were done at the store, delivery was prompt and on time. Identical colour grout was offered to guarantee the high end finish. 10 out 10 service.”