“Used it before never had any issues so went for same again. Didn't dissapoint bar the rude delivery driver almost wasted to send the delivery back as he didn't want to offload the consignment as I had a pavement never the house”
We are very sorry to see that you had a bad experience with our courier service - this is never something that we would want, so please do be assured that we are addressing this with them.
If there is anything more that we can do to assist, please do let us know.
Regards,
Joanna
“Having used tile mountain previously I chose them again, unfortunately on inspection which they advise straight away I some of my consignment was damaged immediately I called customer service told them of the damage and they were delivered next day,would definitely use again/recommend. .”
“Tile itself is ok, not that great looking .
Installation was easy.
Damaged most of the tiles during transit. Replaced within 2 working days. But again damaged during transit. Didn’t wanted to claim again as this was only a couple of tiles which could use as cuts.”
Thank you for taking the time to leave a review.
We're glad to hear that you found the installation easy, but we truly regret the issues you've encountered with the tiles' appearance and transit damage. It’s important to us that our products meet your expectations, and we understand your frustration.
If you ever need assistance or have any concerns in the future, please don’t hesitate to reach out. We're here to help.
Best regards,
Joanna
