Thank you for your feedback.
We’re sorry to hear about your experience. We understand how frustrating it is when an order doesn’t arrive as expected, and we apologise for the inconvenience caused.
We’ll get in touch with you to look into this further and help resolve the issue as quickly as possible.
Kind regards,
Tile Mountain Team
“Apart from the store not being able to accept samples back, I can say the service is very good. In store there is a good selection of tiles and bathroom goods.
Effficient sales people and delivery came when they said they would.
I would recommend taking photos of the pallets when they arrive or soon after. To show condition received. As we have three large broken tiles which two we could use for cuts.
In all fairness to TM they replaced the tiles and delivered next day. Excellent service.”
“Tiles arrived in perfect condition and the tiles were a delightful colour my order was placed in store by mark Lovley staff was greeted and asked if i would like a coffee absolutely outstanding definitely will go to this company again”
