“I was looking for a floor tile for kitchen and hallway to match the colour of my engineered oak flooring in the living room. This one matches the size and shade almost perfectly. Great quality and competitive prices. Very pleased.”
“There was a small mix up with the tiles but soon rectified the mistake without any issues. I would use again as I found there tiles in beatable on price. M H Ceramics, Rainhill”
“I ordered 70 sqm of tiles.
When i received the delivery which was one full pallet. On top its says check for broken tiles before unwrapping which is impossible, turned out arout 3 sqm were broken.
After we started to lay them we discovered they were 3 different batches, which made it a nightmare to lay as three batches were very different from each other even though they looked the same.
Disappointed to be honest, not sure if the loading person made a mistake, but did make our life very difficult .”
I’m really sorry to hear about the broken tiles and the batch mismatch—that’s understandably frustrating.
We always encourage customers to let us know of any problems with their order as soon as they become apparent, so that we can fix any issues. If there is anything that we can do to help still with this, please do let us know on 01782 223822 or at customer.service@tilemountain.co.uk
Regards,
Team Tile Mountain
