“Everything went smoothly with my order for 10 packs of large format tiles, and they arrived on time neatly and securely palleted to my door. All was great until i got down to the last couple of packs, oh no the tiles inside both packs were smashed. I call CS and a lovely lady apologised and sent me the link to raise a complaint. 5 minutes later I had the email confirming the replacements were being processed. Two days later they arrived as promised. Cannot speak highly enough about how good Tile Mountain have been. Restores your faith in the true meaning of Service Quality”
