“Very poor customer service, two wrong tiles sent different sizes different finishes. Refused to refund me won’t ever be shopping there again or recommending to anyone”
We’re truly sorry to hear about your experience. It's important to us that our customers receive their items accurately and in a timely manner, and we understand how frustrating it must be to face such challenges.
Please know that your feedback is invaluable, and we would appreciate any opportunity to make this right. The showroom will be in touch as soon as possible to discuss this further with you.
Regards,
Joanna
“These tiles were a substitute for the original tiles I chose. However, initially disappointed, I was very happy with the tiles when they arrived. Delivery was good and on time. Thank you.”
“The tiles were bought for my porch and they look lovely. They are just what I wanted as they are light in colour and they look really smart. I am very pleased with the tiles and they were good value for money.”
“Originally was only going to use in one room, but ended up using in both my main bathroom and en suite as I loved them that much. Beautiful tiles at an affordable price. (Rooms not yet finished)”