Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
“Good fit good price but welds we’re very poor. Only a qualified welder should attempt to install these mounts.I ground out pin holes and rewelded mounting points”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Hello, please accept our sincere apologies if some parts have several sharp edges. I have forwarded your feedback to our product team. You may also submit a product suggestion at this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.
