Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“While it appears to be a stout unit. It had rust, especially at the weld sites. The cardboard box it arrived in smelled moldy so I'm sure the piece was stored outdoors. I thought about sending it back but decided to just have it powder coated. It's an unexpected cost, but it'll be more durable than the paint that was on it. Plus, now it'll match the tractor.”
“Looks to be built ok but can't use it with any subsoiler other than theirs as the throat on the bracket is too shallow. This was sent as a replacement for a defective one I ordered. They have not responded as of yet to the fact I can't use this one”
Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. Please feel free to reach out to us at info@titanbrands.com with any further comments, concerns, or suggestions you wish to share. We hope to be able to serve you again!
