Hi! We apologize for the condition in which your order arrived. While some restocked items may have been in storage, they should still meet our quality standards. We’ll review this with our team to help improve future shipments. Please reach us at info@titanbrands.com if you require further assistance.
“There's all kinds of comments online about Titan and ironcraft being the same company they are not these belts do not fit ironcraft flail mowers they are really good belts a lot thicker than iron craft would have been nice if I could have used them but they do not fit iron craft FL 160”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.