Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.
“I was faced with a $30K estimate for an indoor electric trolley gantry crane.....until I saw this forklift attachment. This attachment has saved me a ton of money and has proven useful for many tasks, on top of the original task that it was purchased for. Quality is excellent and it looks like this attachment will outlive me!”
Hi Garret- We are very sorry to hear that you received a defective item. I have reached out to our customer care team and someone will be in touch with you.
