“Nowhere does it say it only fits 20 inch bike tires. I don't have any bikes with tires smaller than 24 inches and none would fit this rack. If you are only transporting children's bikes this rack is fine, otherwise avoid it. Between restocking fees and paying return shipping you will get almost zero money back on returns as well.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“The product is made out of less inferior material. I placed 4 bikes in the rack, got less than a mile away and all the bikes tipped over in the rack. The Rack itself also pulled away from the bed of the truck too. Very disappointed in the bike rack and with the return policy from Titan also. I also wished I would have ready the review before I purchase this item.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Too small for any adult bike. It would work for kid sized bikes. Wish they would mention that before I wasted my money on it.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

4 Bike Truck Bed Carrier - ATV / UTV > Material Handling Equipment - Titan Ramps Reviews