“Only one of my pins showed up and they don't fit the equipment. I tried to reach out via email and have no response about only one pin showed up. I bought a Titan land plane last year the pins that came with them did not work so I tried to modify them they work okay but I wanted these new ones hopefully would fit them correctly but they don't exact same problem the pen is too short.”
Hi! We're sorry to hear about your experience. Upon checking, we were unable to locate the email you mentioned. We sincerely apologize for the inconvenience. Please send us a message with your order number and the email address used for the purchase so we can further look into this and work on getting the issue resolved as quickly as possible. We appreciate you bringing this to our attention and look forward to assisting you.
Hi. Thank you for your review, and we apologize for the mix-up with the pins. Upon checking, a replacement has already been issued to make things right. Please reach us at info@titanbrands.com if you require further assistance.
