Hello, please accept our sincere apologies if the item was damaged in transit and returned to our warehouse. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who informed you that the refund had been processed. If you need further assistance, please contact us at info@titanbrands.com.
