“I bought three different sizes, since i didn't know mine. The XL and 2XL look the same as each other and look like the picture on the site. However, the 3XL is similar only in color and material. The cut is different, the seams are different, and it randomly has pockets (panties with pockets?) I'm not sure why this but and switch happened, but I feel mislead. I also feel mislead that I thought it as ordering cotton and what I actually got was MOSTLY cotton but also spandex. But at least in that case it didn't ACTUALLY say it was 100% cotton, so I guess that was my bad assuming and not calling the company to ask.
The XL and 2XL sizes seem like an ok panty, although I wouldn't call them boyshort cut. The 3XL I'm not even sure is meant as underwear and not outerwear.”
Hi there! Sorry to hear about your experience here. Sounds like there may have been a mix up somewhere with your order. If you could send our customer service team an email at help@tomboyx.com, they would be happy to help make things right.
“lovely heavyweight ribbed cotton, quality fabric, and very stretchy, as you'd expect rubbed cotton to be. Unfortunately, the stitching at the waistband is not stretchy, as would be normal with knit underwear. I bought my usual size, and put them on just now, and heard countless little popping sounds as the thread broke all around the waistband. They currently feel as comfortably fitting as all my other tomboyx underwear, so this seems to be a manufacturing defect. I would not recommend purchasing these despite their other good qualities until they get this problem sorted out. perhaps this is what the other reviewers meant when they talked about theirs 'dissolving.' The problem seems to be (on mine, at least) in the waistband and not the other seams.”
We are so sorry to hear about this happening 😮 This is not the TomboyX experience that we want you to have.
Would you please send a photo of the damaged item and the order information to help@tomboyx.com, so that we can dig into this further with our quality control team? This helps us take your feedback and become the best that we can be.
Thank you!
“Super soft and comfy. unfortunately I haven’t even worn the boy shorts for a half a day and they have holes in the crotch not sure what my recourse will be here I did message customer service.. awaiting reply.”
