Halal Grass Fed Ox Tail Reviews

4.8 Rating 48 Reviews

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Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Helpful Report

Posted 9 months ago

Dear Bahia, Thank you for sharing your experience with us. We are sincerely sorry to hear that the quality of the meat did not meet your expectations, and we deeply regret the inconvenience this has caused you. We understand how frustrating and disappointing it must have been for you to encounter this issue. To address your concerns, we have sent you a detailed resolution via email. The email outlines the steps we are taking to resolve the matter and ensure that your concerns are handled promptly and appropriately. We kindly request you to review the email at your earliest convenience and let us know if there’s anything further we can assist you with. Your feedback is extremely valuable to us, as it helps us identify areas for improvement and ensures we continue to deliver the high standards you deserve. Please rest assured that we are committed to resolving this matter and taking steps to prevent such issues in the future. Thank you for bringing this to our attention, and for giving us the opportunity to make it right. We truly appreciate your patience and understanding. Kind regards Saffron Alley Team

Posted 9 months ago