Hello Jessica,
Thank you for sharing your feedback. We’re sorry to hear you’re experiencing issues with the Lift N Go. The arms should feel secure once the lift is properly assembled and adjusted, so this may be a setup or alignment issue. Our team would be happy to walk you through the steps to ensure it’s working safely and correctly. Please reach out to us at info@topliftpros.com
or call us 904-392-0092, and we’ll make this right for you.
“The product itself seems of good quality. I only gave this 4-stars as the shipping was more than a week and getting shipping updates or a hold of a human was a bit difficult.”
“We put the Lift together the day we received it, but still have not had a chance to use it with our schedule and the weather. I will say, without even putting any weight on it, 2 of the big bolts broke off just sitting there, we ended up going and getting some stainless steel bolts from the hardware store and replaced them all.”
