“Bought this for our granddaughter as she is going on her 1st holiday abroad next year. It is brilliant we’re so pleased with it. Very well made and will be great for a 2 yr old at the airport”
“The suitcase doesn’t close properly. I have contacted about the problem with Trunki Support and told me to send the rubber gasket for replacement. But I didn’t get any thing from Trunki”
Hello there,
I sincerely apologize for the inconvenience this has caused you.
Regarding the product and replacement issue, we’d be happy to assist you further. Please reach out to our customer service team at hello@trunki.co.uk, and they will be able to check the status of your replacement.
Thank you for your patience, and we look forward to resolving this for you.
Best regards,
The Trunki Team
