“The Aiste Log Cabin we purchased is of good quality at a good cost and was delivered to our front door from an awkward uphill entrance. Full marks to our delivery man who we invited in for a Coffee. The heavy snow then fell that night and the cabin was covered in snow for 5 days but it was well covered and saw no ill effects from this and is now errected in our garden and looks great thanks.”
“The delivery driver was really good, he put the pallet exactly where I wanted. I haven't quite finished construction due to the weather but the first 6-7 layers went on really easily and the instructions are simple to follow, even when building single-handed.”
“Due to the severe snow we haven't been able to build our Aiste cabin yet, however I do not anticipate any problems if the service received so far is anything to go by. Staff were courteous and helpful throughout the ordering system, no complaints whatsoever and I think the website is really good. Our delivery was causing us some concern due to the narrow road and eaerly mornign delivery before neighbours had left for work, but the driver was brilliant, bringing our lad in from the main road by forklift. Securely packaged and quite safe to be left outside in the snow. Brilliant service.”
“I was a bit nervous about putting this quite large cabin in my smallish garden. But I was greatly reassured at each stage by the extensive info Tuin provides on the quality of it and installation. The support and delivery were great, the cabin went up (in the snow!) without a hitch. Hard to see what they could do better.”
“I must be honest and say how well organised buying from Tuin was. From the first telephone call and email for information I felt confident to purchase our log cabin from Tuin. Their service is first class, all my questions were answered rapidly and honestly. The quality is excellent, every piece of wood was cut to perfection, my 16 year old and 30 year old sons built my cabin for me. The instructions plan is so easy to follow. Once you have organised the different size logs into separate piles the cabin is a breeze to build. From delivery to the complete build was a pleasure. I would highly recommend Tuin to everyone seeking to purchase a log cabin.”
“Fantastic quality product backed up by a great team who are more than happy to provide all the help and support needed both before, during and after construction. Thank you Tuin I have already recommended you to potential new customers.”
“I did lots of research on various cabins and resellers. I kept coming back to Tuins website as it had so much support information on the blog which was going to be essential for me as i was doing a self build for all of it. Based on the garden space and cabin location i settled on an an Aiste log cabin. The site is on a slope and reasonably challenging to construct a concrete base due to access restrictions for a mini digger etc. I decided on a timber frame base on ground screws, to minimise the environmental impact. I highly recommend this method as it can be done solo. The cabin it self arrived on the agreed date. I notice after unpacking and relocating the contents to my back garden, that one of the door hinges had a long split originating from the hole along the edge of the door. I contacted Tuin and they advised i could either trevor with some glue or have the door replaced. I initially asked dfor a replacement door which would have to come from Holland, so I tried the glue and clamp repair myself and it looked perfect. I cancelled the door replacement and all is still well, i can't even remember which of the door had the split now. As per the Tuin blog advice, I installed 50mm Cellotex board insulation on the roof (outside under the shingles) and in the floor (between the joists). In the overall build the roof assembly and shingles take the longest to do but it was never problematic. I love the cabin project and can't wait until spring to fully appreciate it. Although I am tempted to install a small wood burning stove to use the cabin now in the cold of winter. I highly recommend this cabin and especially Tuin as a company.”
“Brilliant product very well made and went together so easily. It looks fantastic. Every piece precision made and fits perfectly. For the price you could not get better. Apart from slight delay in order being delivered the whole process was very easy. Excellent delivery firm and beautiful log cabin well worth the wait. Would recommend to anyone”
