“Order and delivery process was fantastic. Queries were answered promptly. Instructions were vague but once kit was sorted into sections it was fairly obvious. We needed two people throughout to put it together and particularly the roof was the biggest challenge. Ladders & platform ladders were essential for us. The finished gazebo is sturdy, looks a very quality product and we are really pleased with the end result, especially as we are not the best with DIY. Took 3 days from start to finish. Would recommend gazebo and company after our experience.”
“Very nice product and looks great, it initially appears to be a night mare, but it is simple to erect. my only frustration was the lack of method to build, not instructions, as its self explanatory, but a method statement would have been really useful instead of having to search you tube. The second was the packaging, it was wrapped so tightly in tarpaulin which was stapled to the main legs, it looks like the apprentice went trigger happy with the staple gun, and now we can see the scars left by this practice... but overall, please with the result... whether its value for money is another thing”
“This is my 2nd purchase from Tuin. The first time we bought a summer house, and because we were so pleased and happy with the quality and service we decided to buy a gazebo. The product was delivered on time, and was well packaged on a pallet. We had no issues with any warped or damaged timber. I did a majority of the build myself, with only a little help required at the start. The roof tiles are definitely worth getting rather than just felt, and gives a more premium finish. My only criticism is that the assembly instructions were not much use, so I would recommend watching the tutorial videos, and a bit of common sense you will have no problems. I have no hesitation in recommending Tuin to anyone thinking of buying from them.”
“Delivery and communication was excellent. Product had very clear instructions and kit was easy to assemble. Fixings are of good quality, sturdy and strong, so is the frame. We opted for black shingle which not only looks really good but it has also proved to be outstanding in terms of water proving. We enjoy the gazebo not only in summer but it has become a sort of an added garden room. Love it , thanks guys”
“Tuin was recommended by a friend and following our purchase I can happily second that recommendation. I had questions regarding dimensions before we bought and this query, the subsequent order and delivery were all dealt with in a friendly, accurate and timely manner. The Gazebo itself is high quality and I had no issues putting it up with only occaisonal help from my wife with lifting and positioning the larger pieces or sub assemblies. All the components were accurate and I had no need to use the spare items supplied as standard. It looks superb in situ.”
“So pleased with this, My husband built it and it was a bit challenging bu the end results are fabulous. It has made such a difference to our garden and lifestyle”
“Ordered the economist gazebo.This company is seriously good to deal with. From the time I ordered to the time my gazebo was delivered went extremely smoothly. The gazebo was brilliant value for money and I would recommend this company to anybody. If other businesses were following this companies model then it could only be a great thing.”
