“I took delivery of my Annabel log cabin just as we went into lockdown. It has not been erected yet until we stop social distancing. I am so excited about getting it put up as I read the reviews before buying and I felt that Tuin was the best firm to go with. Hopefully it wont be too long now and will leave another review when it is erected. Just to say the delivery was first class as I was worried about it getting into the drive. The folk lift driver put it exactly where I wanted it so it was not in the way of entry.”
“Wow what a cabin. It went together really well and it was built in a day from ground to roof. It is such a great space which was bought for my son to use as his sports massage studio. We bought the deck package to build it on which was is great base and we put in an extra window which the boys said as easy to do. I cant praise the company highly enough, delivery was on time and put just where we wanted it. We couldn't have wished for a better cabin.”
“I spent a long time deliberating on which company to use and I always came back t the Tuin website. The blurb from Richard with humorous overtones further persuaded me to go with Tuin. The delivery process was a bit comical as I had ensured a 40 metre car free space in front of my house jealously guarding it for your man only to discover he had parked about 500 metres up the road saying he had to make another delivery right opposite me ( so parking that far away did not make sense at all !) Anyway all good after that and very pleased with the cabin which has been admired by all viewers ; well made and quite simple to put the basics together . The only problem was with the front foundation log which had a gap for the door,( so was not continuous as the other three walls , this needed adjustment ( an add on from the spare log) to fit. Although everything was square it was short about 10 cms. Worked out in the end with a bit of carpentry. Overall very pleased with our decision to go with Tuin. Thanks Tim As always the extra time is spent in the other details..getting the base sorted ,the levels right ,roofing, guttering etc.”
“We brought an Annabelle Log Cabin 5m x 4m. Very speedy answers to questions prior to buying, but lots of research needed to choose from all the options. The delivery went well and wood machined well with no alterations. Would advise the cabin is packed with the numbers on the elements to assemble first at the top of the pile not the bottom but it is probably considered re weight of elements so as not to break the glass in the doors etc. The cabin was quick to assemble and slotted together well. The storm kit has held it together despite the hurricane, so advise adding this to your order! Also pleased with the composite foundation beam. Many thanks for your help.”
“I won't waste your time by going into the various choices on offer from TUIN and other companies, suffice to say I checked them all out and have no regrets whatsoever in opting for TUIN, I found them to be competitively priced, professional, knowledgeable and their customer aftersales is first class. Unfortunately I received several damaged wall logs, purlins and roof boards all damaged in transit and not the fault of TUIN who replaced the damaged items on production of photographic evidence without hesitation. I wanted a multi purpose structure suitable for a photographic studio, pool room and garden relaxation area, interchangable as and when required. I decided upon the ANNABEL 5mtr x 4mtr in 40mm logs, with pent roof, I purchased an extra row of wall logs as my family are all 6 foot plus in height. Given the space available the ANNABEL turned out to be an excellent choice. Now for the tips :- I chose to build my cabin on a concrete base, this MUST be flat with 90 degree corners to prevent problems later in the build. diagonal corner to corner measurements must be the same, take heed of future drainage requirements and ensure the concrete base is well above ground level. I covered the base with a waterproof membrane about 12 inches larger than the base to be held down by stone chippings to aid drainage. I then laid the composite foundation using 3inch stainless steel angle brackets for rigidity on the corners and 4inch flat stainless strips on the 4 joints. When laying the first row of logs ensure the back bottom log and the two front bottom logs finish the same overall length allowing for the doorway else the four corners will not be square, care at this point will pay dividends later!! Again at this point note that the door sill is wider than the flat part of the wedge shaped composite foundation strip and unless catered for the sill will be unsupported on the leading outside edge, I inserted a second foundation strip trimmed to fit under the sills leading edge, the sill will then be supported over the entire width and length of door step. Building the structure to roof height is a straight forward procedure providing the structure is kept square. I found that cutting the corner off both ends of the 5 purlins 1inch up x 2inch along makes the finish cosmetically better and removes visible end grain thus reducing the ingress of water, this action allows the facia boards to be raised up to allow roof boards to be slightly sunk below the facia boards leaving a raised lip to the front and both sides, protecting the EPDM from rubbing on any rough saw cut edge, make sure the back facia is level with the roof boards to allow water run off and sufficient exposed facia below to hold the gutter brackets. I believe extra support is required to the back facia board with the addition of 6- 100mm x 100mm x 40mm noggins screwed through the top wall log some 800mm apart. As with the back, the front facia is designed to be supported by the side facia's only and clearly being over 5mtrs long is questionable as in my opinion to prevent sagging, benefits by being additionally supported by noggins 40mm x 100mm x approx 290mm, some 800mm apart again screwed through the top log. I then fitted a Permaroof EPDM rubber membrane over the roof boards together with their plastic trim system. It should be noted that once the door handles are fitted great care should be taken to ensure the door is not allowed to swing back as the handle will smash into the window glass, fit a door stop asap!!!! i'm told a replacement window from Holland is 740. All in all this was an enjoyable build 95% single handed. If you feel confident, have d.i.y skills, have the tools and the strength, go for it and rest assured that TUIN are available to help if you should encounter a problem.”
“The whole process from choosing to ordering and delivery has been so easy and straightforward we would definitely recommend Tuin for your log cabin. The video tutorials were excellent and an essential watch also all of the information on the web site around preparation of the site and building of the cabin were invaluable. We ordered the Annabel to use as an extra room for gatherings and have already planned to hold New Year in there! The build was very straightforward and enjoyable. It gives a real sense of achievement when it is finished! The quality is exceptional and the finished look once treatment has been added is lovely. We ordered the floor for the cabin and used damp proof membrane to keep the cabin dry and suitable for all weathers. We are really looking forward to getting many years use from the cabin and the kids have already planned sleepovers in there.”
“Weve been looking for a garden room for some time and looked at most of the major suppliers. Tuin stood out as a good balance between quality, price and support information. In fact, it was the wealth of support articles that swung us towards a Tuin cabin in the end. The order process was extremely smooth and the cabin duly arrived on the date they promised. The driver was extremely accomodating and dropped the cabin exactly where we needed it ready for us to unwrap it. The assembly process was reasonably straight forward, espeially after having watched a number of assembly videos on-line. Id say the critical stage was to ensure the first few layers of logs are perfectly square as after that it slots together pretty quickly. In fact, my neighbours were amazed that we were up to the roof-line within 2 hours! At the end of day 1 we had a fully assembled cabin (minus the roof covering). The second day was spent putting the Easy roof on. This is the one area where if I was to do it I wouldnt go for the Easy roof option, Id go for EDPM. The easy roof is extremely difficult to work with and actually comes off the roll with creases in it. No matter how hard we worked to smooth it out you cant (or we couldnt). It still looks great from a distance and has held up perfectly fine with the heavy showers weve had recently, but when it comes to replace it I will go for a EDPM covering. Overall if youre thinking of going for a Tuin cabin Id say go for it! They really are superbly manufactured.”
“I bought the Annabel cabin and have had so many issues. The cabin arrived with items missing and wood not cut correctly. I had used a Tuin "approved" company to construct it so they made do with the wood. However, I'm now left with gaping holes around all the joints where they don't fit correctly. Wood filler has been put in, which works, but it is hardly a high quality finish. I questioned this and my options were like it or lump it. i was told i could dismantle the whole cabin and get a refund - which was not very practical, particularly as I was 7 months pregnant at the time. The roof leaked straightaway onto my sofa and wooden floor. Tuin were good enough to replace the felt, but were quite shirty about it before agreeing to it. I think the only reason they replaced it is because we had a Tuin approved contractor. Finally, water continues to come under the cabin door and has caused a water mark on the inside. Tuin said that they would send 'buttons' to correct this, but they never arrived. Overall, not a satisfactory experience.”
