“Have no complaints whatsoever. From ordering, arranging delivery and the delivery itself to the instructions and assembly and finally enjoying my cabin. Incredibly simple to build so long as your base is level. Customer service was faultless as any questions I had were answered quickly. 5 stars tuin!!”
“I am so pleased with my new cabin and also cannot thank Tuin enough for their brilliant service. Delivery could not have been easier even though it arrived on an icy snowy morning. It was very easy for my builder to install and he was pleased with it as well. He remarked on the good quality and the very reasonable price. My neighbours said it looks beautiful. I love the generous size and look forward to many hours of fun in my new cabin.”
“Love love love this cabin. From ordering to delivery Tuin were a pleasure to deal with. Cabins up and just need to build the bar and put the sofa in and were ready.”
“Delivered on date specified by a really friendly Driver and the cabin is amazing. We used a recommended installer and they did and excellent job too.”
“Great service. The delivery was painless and efficient. Everything fitted together well and I was very happy with the result. I would heartily recommend Tuin log cabins.”
“Great service from Tuin. Cabin delivered by friendly and helpful driver with forklift. We treated all components before construction. Construction was simple and end product looks great. We built this 2 years ago, apart from a slight sagging of the main center beam, which hasn't caused any problems, the cabin is in pristine condition.”
“I took my time on picking the right cabin for my needs and size and needs think Ive definitely made the right choice. The staff at tuin were there every time I needed their help. There was a small problem with the glass on 1 of the doors tuin couldnt have done much more to help I would definitely recommend this firm”
“delivery of the cabin was good and the driver gave sensible advice about storage before building. Quality of the product is good and all components were of the correct quantity. Instructions are generally acceptable, however some require more detail. For example we assembled the door frame top rail around the wrong way and this only became apparent after we had completed the complete cabin and were trying to fit the doors. I only realised after making trimming to the frame and then called the tech help to be advised it may be round the wrong way. Once I had the top rail the correct way round I found the doors would not stop binding when closing so I had to refix the hinges as I had already adjusted to maximum. They do close now. Everything else about the installation was relatively easy and we had some spare roof tiles as well. Overall I am happy with the product just a bit frustrating about the doors.”
