“We love this Gazebo, looks brilliant, really substantial. My husband and I put it up together, however, not for the faint hearted or anyone not experienced in diy.”
“This is a great looking gazebo and very pleased with its calm looks.There were a few isues with the build but were very soon looked after by emailing Tuin for help with next day response and quick delivery of replacement parts.All in all i would definately deal with Tuin again.”
“Very pleased with the quality of this gazebo. It was delivered on time with excellent communication about delivery time. The driver was happy to get the pallet as close to where we wanted as possible rather than just the easiest place. All components were present with no damage & construction was completed without any problems. We are very pleased with the gazebo, it looks fantastic & is exactly what we were after. Thoroughly recommended.”
“We love the gazebo. The only things I would suggest would be to include proper instructions. The ones that came with the gazebo were nowhere near good enough. Also the screws you sent were a very poor quality for such an expensive product. We had to go and buy better ones.”
“Very pleased with the gazebo. There was very little bending/warping of the wood. I found that it was quite difficult to get the position of the pillars spot on but then with the help of my neighbour it was quite straightforward to put up. We both were quite experienced DIYers and I feel that other people who did not have that experience would find it quite difficult. Overall though very satisfied.”
“Overall an excellent purchase and high quality gazebo. Looks fantastic in our garden and was put up relatively quickly. The only thing to mention would be that I would have found it easier to assemble had it have been packed in a way that was more straight forward to find the relevant piece. Delivery was on time with excellent communication and their customer service by both telephone and email was second to none and very helpful. No hesitations in recommending this highly efficient company who clearly know what they are doing.”
“First the road I live in is very tight but it was no problem for the delivery driver who parked his wagon on the maln road and brought my gazebo to my drive on his forklift truck. On unpacking the gazebo one of the post was damage, I took a photo and sent it to Tuin by e-mail, next day I received a new post by courier. ( now that what I call service ) I am a D.I.Y novice and no instructions came with the gazebo but I followed Tuins video and it was quite easy with very little help from my son, the shingle roof was a doddle The Gazebo looks well better than I was expecting and am looking for many years use One last word the customer service is next to none”
