“Overall, I am delighted with the finished product, and therefore any constructive criticisms are relative. Delivery : superb. The driver was extremely helpful, and was determined to place the delivery where I wanted it, despite the difficulties. First class. Two huge "packages". Unpacking takes a long time, and you need a lot of storage space. The last items needed, are the roof boards and floor boards. So why pack these among everything else ? Would be so much better, if these were packed, wrapped and shipped separately. The packing list is only 90% accurate.....so more physical sorting and detective work needed to identify all the components. Some are labelled, some not. The instructions are very basic. Diagrams only. Some written explanation would have helped. No instructions re the clock tower. Good luck in working out how to build this !”
“After looking at many rival cabins I decided on the Tuin version and very glad I did. Brilliant from order to completion. Very helpful staff in the office and the delivery driver was very skilled in getting the large package onto the property. Their recommended installers were friendly and did a great job putting it all up including the base. So much so I've already rebooked for another project. The Cabin quality is as good as hoped, solid, warm and no defects at all. I'm over the moon with it.”
