“Excellent product quality, everything was so easy to put together thanks to precise groove and tongue system and very detailed articles on the website. Everything was exactly as we ordered and more! There were four pieces of wood which we could not identify until we needed storm brackets and there they were ready to use.”
“Exactly as described and pictured. Delivery was a day late but not a problem for me. Forklift had broken on lorry. Package was well wrapped and damage free. Installing was fairly easy 2.5 days in mid winter in-between showers. I would not hesitate in buying from tuin again.”
“My location is some distance from the closest road of sufficient width for the large artic on which my cabin arrived. Nevertheless, the delivery was completed rapidly by the driver using his forklift - very neatly done! The Jenny Log Cabin was delivered complete and erected easily by my two joiners in 1.5 days. I had sufficient spare wood to built two benches and plenty of shelving. All-in-all very satisfied!”
“Absolutely delighted with our purchase, a very easy and smooth transaction from ordering to delivery. Communications were good and it was delivered early which was a bonus. Quality of the cabin was good and I was impressed by the log fit, nice and tight. Erecting it was a breeze, the instructions were clear and concise. I would happily recommend Tuin for your next log cabin and Im sure I will be purchasing again in the future.”
“The whole experience from research to delivery was excellent. I found Richards comments, videos and the reviews so informative that when the cabin arrived it was very straight forward to complete. I completed the build in a few days most of it single handed. My wife helped me lifting some of the long logs. (We are both over seventy). I was pleasantly surprised that every thing we needed was in the parcel with no need for additional enquiries to Tuin. The finished article is sound and suits the surroundings, it will be in use continuously. We covered the visible exterior with white upvc cladding (planning condition) and will use the wood protection product to touch up the corners. The shingle roof covering was easy to apply and adds a perfect finishing touch. A pleasure from start to finish, so relived that we choose Tuin which we think provided a great product at super value .”
“We ordered the Jenny cabin with the free upgrade of roof shingles. I used many of the useful guides on the website in preparation for my cabin arriving as I wanted to make sure my base was ready for its arrival. The assembly was so straight forward. I am a complete novice when it comes to building, but found this project so easy. I did it all on my own, from the laying of the foundation pieces right up to the installation of the roof shingles. The end result is brilliant, and I have no complaints at all. Great company to order from, product top notch”
“Process from start to finish was extremely easy and hassle free. As stated, we had a confirmation phone call from delivery company one week prior to delivery and delivery driver was very friendly and helpful, placing the cabin exactly where we requested. Assembly was very straight forward, instructions were good. My husband built the cabin in one day on his own and on second day, with additional help, put the roof shingles on. The quality of the manufacture of the cabin is excellent and we are really pleased with the end result and would happily recommend Tuin products.”
“Our experience from first contact has been flawless. The website is easy to use and there are no hidden extras. We have had near instant responses to queries both pre and post purchase and feel as though Tuin has a genuine culture of excellent customer service. The delivery in particular was impressive with the driver obviously taking pride in his work and minimised the time it took to deliver the product. This meant our neighbours had almost no disruption due to a large vehicle blocking access to other properties. The product looks impressive but we have not commenced building yet due to terrible weather in the UK right now - looking for the sunny gap! I can say that the components appear to be of the highest quality. A very happy customer here.”
