“As a first time customer with tuin I can honestly say it has been a great experience from start to finish product was without a doubt a great design and easy to install delivery came earlier which was a bonus this was an option if I wanted customer service again was faultless eager to help and understanding with helpful advice being that I'm not a general builder or carpenter I have completed almost my cabin by myself apart from the apex Overall great service great product would recommend to all”
“I spent 8 months, on and off researching the net for a log cabin to use as a workshop in the garden of our new property. Tuin, (notably Richard) provided the best information on the net about what to look for, what to consider and how to apply it. After some email correspondence with Richard, I chose a cabin that would fit on an existing concrete slab in my garden. However, Richard, bless him, offered me a similar cabin, (slightly smaller but with a large balcony), that was old stock and water damaged, but at a bargain price. I was confident in Richard's choice so I took his offer. The cabin is called the Louisiana. It is the same as the Ipswich with one exception; the logs are 50mm, not 58mm. I read all Richard's advice and watched the videos before starting on the unpacking and the build. I decided I'd apply preservative to the timber before building the cabin so the timber would get an even coat, everywhere, especially in the joints. That was a mammoth task but in doing so I realised that only half of the cabin had been delivered... Richard immediately arrange d for the second half of the delivery and I managed to preserve the new batch before we started the erection. I arranged for a skilled mate to come and help. Once we sorted the base levels, (which took a day), we got the shed up (in the rain) in half a day. The roof took most of the time; nailing 162 roof boards and applying the shingles. I've had problems stopping the rain getting under the foundation beams because the concrete slab is old and a bit friable but the cabin now looks fantastic and the space inside is great. It is extremely well built and I am amazed at the level of detail that is applied to the machining of the timber. As Richard says, trust the plan, keep looking at it whilst your building the cabin and it will all work fine. He's quite right. I'm chuffed to bits with it. I would heartily recommend anyone, looking for a log cabin, to get it from Tuin.”