“Excellent service, back-up and quality of product. Arrived on time and despite a broken drainage beam upon arrival this was replaced within 24 hrs via courier. Main shell was erected in a day whilst roof, doors and windows were completed by end day 2. Instructions could be a little more clear but this did not impede the overall build time by much. Overall very satisfied with product and would not hesitate to recommend.”
“Amazing product very easy to install love it very sturdy not like one you'd buy in a superstore. My partner built this himself probably about 24 hours in total excluding the floor”
“Excellent delivery, very helpful gentleman. Well packed.A bit daunting sorting out the pack but everything well marked. Phoned for advise but nobody there but phoned back, excellent customer service. As of yet haven't assembled as still sorting out base to ensure its level. Would recommend the company, very good quality and good price.”
“Awful, don't be persuaded by the notes on their website. I bought a cheaper log cabin ten years ago and this time i thought i would get the best i could afford. Their website goes on about how good the wood is they use in their log cabins, whereas in realty, it's just as bent and warped as everyone else's. Their website video says not to use any nails/screws when putting together, BUT THERE IS NO WAY YOU CAN DO THAT. The wood is so warped i had to put vertical bars all around to pull out the twists! I bought a zutphen modern cabin and the instructions are nonexistent! Even the basic schematic is wrong (count the Logs!) I had no idea how to fit the windows (look at other people's photos). Save your money and buy a cheaper log cabin From a UK company.”
“Delivery and product are both top quality. The delivery driver went above and beond , The cabin erected quickly and with ease due to well engineered timbers . Very pleased with the size and design and have already recommended to others .”
“Cant fault this company brilliant service all the way from initial order through to the delivery. So easy to contact you and quick efficient responses- the cabin in perfect for the price - Im personally wishing Id have gone for the next grade up - thicker planks but that is my fault. The delivery was fantastic chap had wooden clogs on with steel top caps and was as cool as a cucumber - in our rush hour traffic- cabin very easy to erect- I am a carpenter by trade and extremely fussy- it did take me the best part of 4 days but I was keen to straighten out planks as I went along and did alter the frame round the doors and windows to my liking. So pleased I went with this company and would have no problem recommending them.”
“Really happy with my log cabin, delivery driver was fantastic and very fast drop off considering he had to deal with a narrow lane.Cabin went up very easy no problems at all finished erecting and felted roof in less than a day.Very happy with it and it looks great now with its 3 coats of Sikkens,ready for years of service.Thank you Tuin for great service.”
“The log cabin arrived in perfect condition, delivered by a very friendly delivery person exactly where we need it in our drive. The cabin pieces were all there. The instructions could have been a bit more detailed but the drawings are good and in the end once started it all made sense. Excellent service. Highly recommended.”
