“Overall I would say the gazebo lives up to it's name. Delivery was hassle free and it was well packed. The assembly instructions were clear and easy to follow and I managed to complete it in about 3 days on my own for most of the time. It would have been much quicker with two people. My only suggestion for improvement would be to supply something like OSB sheets for the roof, rather than the individual slats, which did cup a bit, it would also have saved over half a days work.”
“A good product which fits nicely in the garden. I secured the structure again the garden wall which has massively helped strengthen the structure. Good service and delivery. Advice I would give is have a nail gun ready for the roof, we put over 2500 nails into it to make it ateady”
“I purchased the Modern Gazebo and in all honesty I am not happy.The delivery arrived absolutely soaking wet (apparently it had been on the Lorry 5 days and was the last delivery after the driver had been all over the country.Regarding the Gazebo,I asked Tuin for a list of recommended installers which they gave me.I sent an enquiry to 5 Tuin recommended installers and only 2 had the courtesy to respond.My choice of installer was John Heard from Bury,who did a decent job in erecting the Gazebo.From him I purchased and had fitted seperately an EPDM roof material instead of the standard roofing felt supplied with the gazebo.My problem is this....The gazebo looks ok but I am seriously concerned regarding its solidity and safety.Prior to buying I iasked Tuin how the gazebo should be secured to Decking and was informed that coach bolts with galvanised post holders would be adequate,which i purchased from them I also asked The installer who echoed what Tuin had said.Now its up even the gentlest of wind and you can feel the Gazebo rocking.Also if you stand on top you can feel it move.I feel that this Gazebo requires some serious modification in some way to give it added strength and give it that feeling of being secure as in its current state it most certainly is not. If ever there was a really strong gale there could be a pile of wood on my Lawn.There should be 4 cross beams supplied to give it that added strength,you should not be able to feel it rocking just by pushing any of the posts.I am NOT a person who complains easily,far from it, but this needs looking at.Thankyou”
“The Gazebo arrived in the allotted time and my son and I set about erecting it. This was an enjoyable task even though it was hard work as it is very well made and heavy. The end result is satisfying and has made a part of the garden that was unused a feature and nice to look at. I would definitely recommend it and your company.”
“After a lot of research I bought this Gazebo to house my Hot Tub and provide a dry seating area in my garden. I installed this by myself and although it took 3 days I am well pleased with the result. The ordering and delivery was first class and even though I received the wrong size post holders, this was soon corrected by Tuin who promptly sent the right ones.”
“Overall we are pleased with the product, but when we came to felting the roof the 2 rolls of felt that were provided are not sufficient to cover the roof area, to get the job finished for the customer we had to purchase another roll.”
