“Couldnt believe how easy it was to erect, we completed it including the floor in two and a half days. Great value for money, everything fitted together as it should. We use it everyday. Friends and family cant believe how lovely it is. Would recommend Tuin all day long.”
“My partner & I was discussing getting a log cabin at the bottom of our garden. The minute I agreed he threw himself into researching & looking online until he come across a make called Tuin. Neither of us had heard of this company & it was thanks to the comments that prior customers had left which swayed us to go ahead & purchase. As expected I was a little anxious to see what we would actually get parting with a large some of money. The transaction went through & then we waited. It wasnt long before I received my email confirmation & then about a week on i received a call saying our cabin was due the following Friday. The delivery driver was ever so polite his name was Steve. He delivered all the pieces on a fork truck I couldn't quiet beleive a whole cabin was all impacted on a large stretched of wrapped plastic. Then the work began. Please note the windows are packed tightly inside the wrapping about mid way down, I did worry at first and thought they had forgot the windows but they hadnt. Then it was a matter of building. It was by far the BEST we managed to have a good go with some help and got half the shell on in day 1, by day 2 it was all up & complete. Day 3 was the slats in the roof. Its amazing to see how it all come together and each time you added another piece it became stronger and sturdier. Another thing I couldnt wrap my head around was the only tool needed to get the shell up was a rubber mullet. No nails. No screws. Honestly incredible. I would recomend Tuin in a heartbeat & if any of you are on the fence to purchase then go for it.! It's not flimsy or poor quality very strong!! The one thing that could be better though is intrusctions on how to erect the triangle to the roof where the clock would sit. This was just a tril an error an we had a few up on the roof at the time using a nail gun to secure it. Other than that small niggle, I honestly cant complain! From the minute I placed the order to having it delivered I received in the loop customer care. Beyond satisfied with our purchase. Thank you ever so much Tuin. We love our cabin & so does our neighbours & friends!!!”
“From ordering to final shingle the Clockhouse went up with ease. Tuin were at the end of a phone for when we needed help. Construction was remarkably quick from the foundation beam to the last shingle it took 2 days. Would thoroughly recommend.”
“Things8 suggestions, service and product were all very good indeed. I chose to make ammendments to the cabin during construction and found that with care the construction was straightforward. I would not hesitate to purchase another cabin from Tuin should the need arise because their quality and design are so wfll thought out. One suggestion - I applied a preservative wash to all logs, that enabled for my marginally longer build time and some damp weather caused no harm to the timber look or colour. I chose not to lacquer the cabin until the end of the winter and the timber was still in perfect condition. Robkn Aston”
“I bought the CLOCKHOUSE LOG CABIN, fast delivery, and easy to set up, when I spoke to them on the phone they was polite and friendly. I would definitely recommend.”
“A superb summerhouse. The Clockhouse cabin is fairly straightforward to build, represents excellent value and looks fantastic. It is well engineered and the overall quality is great. Delivery was on time and the driver was very helpful. The pallet arrived well packed and apart from a couple of twisted logs and a split groove (to be expected and both easily fixed) the wood is of very good quality throughout. This is a substantial building though with a large, steep roof, so dont underestimate the amount of time required to build it! My wife and I got the shell up in a couple of days, however roof boards, insulation and shingles took a further week, with another two weeks needed for paint (3 coats on everything plus drying times & removing all facias, windows & doors), this isnt a problem but be aware that it may take a while. We found the instructions adequate as long as youve watched the videos, but one thing that could be improved would be to give some direction on how to construct and fit the dormer. There are no instructions or hardware supplied for this at all so youll need to be inventive, especially if you opt as we did to also insulate the roof. Overall, I found Tuin an exceptionally good company to deal with from start to finish. Their website has lots of information and if you havent done a project like this before it is well worth reading the blogs and watching the installation videos before you start to help overcome some of the challenges youll likely encounter during the build. Tuins customer service is outstanding, they respond to questions very quickly and even provide out of hours support if you get stuck. I would certainly use Tuin again and have no hesitation in recommending them to others. Definitely 5 stars for both product and service.”
“I am so pleased with my clockhouse cabin. The overall quality is excellent although the doors and windows do not feel up to quite the same quality. I chose to use one of Tuins recommended installers (Phillip) and I can honestly say he and his team were a delight to work with. All in all across both the product and installation I have ended up with a fantastic summerhouse/office that has made working from home an absolute pleasure.”
