“This is the 3rd gazebo we have had from Tuin now and in my opinion they are the best on the market in terms of quality, sturdiness and chunkiness! The driver dropped the pallet exactly where I needed it and the construction was simple and straight forward, although I have been through it twice before! The gazebo creates such a versatile area, giving protection from the scorching sun or the pouring rain and we use it pretty much every day. I would say that this time we had a couple of big splits in 2 of the legs which we haven't before, but guess we were just a bit unlucky this time round and I don't think they will get any worse now the gazebo is assembled.”
“The product arrived on time - the delivery associate were excellent with great communication. Unpacking - none of the pieces are marked / coded so ensure you unpack carefully so as not to mix up the pieces. Importantly - we had to use part of the pallet for the roof - so do not discard the pallet until the roof is finished. I was hasty to unload from the pallet and then spent 2-3 hours setting out the roof pieces before building / realising i needed pieces from the pallet. Be prepared not to use the instructions, I think they are more harm than good, in their current format. Video - watch the videos with regards to construction and the application of the roof / shingles - this was good. Make sure you set out all the pieces (there are plenty of spares to confuse you initially), check your measurements twice and be prepared to cut a few pieces (as it says on the instructions). We built our gazebo by using our imagination and visualising what it should look like...it was a lot easier this way. We have the gazebo in place now, and it does look fantastic (IMHO). Be careful though, to conform to local planning rules as the height is 2.9m - seek advice locally. The customer and technical support was great, even though we had to call at least 5 times! Great value for money, and looks better than the pictures....it might be worthwhile contacting a builder from the approved list to construct - saves time and frustration.”
“Really pleased with the product, robust and sturdy and easy to assemble. The written instructions received were not great but the hints and tips for assembly on the website were more than useful. Compared to the price of others this is a good value product!”
“Excellent product and now all together looks amazing real centrepiece for my garden as in other reviews instructions not to clear you can onto their website and the instructions are more clearer and more helpful .”
“The finishing gazebo is beautiful my only reasons for 4 stars I think better instruction manual for erecting the gazebo an attaching the shingle tiles in the package would be useful. It took 2 people 1 full day to complete the timber and 2 people 1 full day to complete he shingle tiles”
“When this Gazebo turned up at our house i thought oh my god where do i start. But if you take an hour to read the instructions online its so easy to erect . Also if you do get stuck along the way just phone the company and they are all willing to help. You do need 2 people to erect it especially the roof . Ours is up and looking very smart its so nice to sit under it and have our dinner shared with a glass of wine dont know how we got on without it. You dont need to look anywhere else for excellent customer relationship and quality workmanship.”
