“LOVE this cabin! We're living in it while doing a build and it is a delight. Very study and great quailty, looks idyllic painted and surrounded by trees. Genuinely better than we expected. Right trough from order and delivery to completion. Will definitely buy from Tuin again.”
“Purchased our cabin late 2016 and built it in November. We had one section damaged on delivery which was easily replaced by the company. The only issue was that whilst waiting for piece to arrive the wood got wet and it swelled. The hardest part was getting the base ready for the cabin to go on, building the cabin itself was fun and straightforward after reading the online instructions and video. However, with the wood swollen the windows and doors didnt quite fit. However, the team responded quickly and gave advice, cabin went up and roof on and it started to dry out and shrink so that the doors etc fitted. The only issue that we have had is that there are some gaps at the eaves as the roof beams didnt quite fit because they were swollen and on shrinking at the apex there were gaps. Easily resolved by fitting a cover strip from spare bits of wood. From initial enquiry to final build I have been pleased and their speed of response and accuracy of how they answered was excellent, straight to the point. Only issue that I had was some of the flooring had gone off in terms of the tongue and groove fitting. I sorted this myself, but I am sure that they would have been happy to resolve if I had asked them. The cabin itself has been great, I love the top bunk shelf. For safety I screwed a wooden bead on the floor to stop the ladder slipping. We use it as a place to sit and relax, guest room and during Covid, a great place to get away to from the home office, even though it is in the garden. We are about to put a stoep on the front to get even more use from it. Recently put in electricity and Wi-Fi and have great music and lighting controlled by Alexa and no cables up walls. After 4 years still pleased that we bought it, it works for us and the quality of the wood is fantastic. If we get a small plot of land somewhere, I would go straight to Tuin and by from them. I am still using some of the spare packing parts 4 years later to make things. I love my cabin as a retreat, the ambiance is just so relaxing.”
“I purchased the Berlin Cabin in May 2016 as a multipurpose garden office/gym. With the slab foundations set, the high precision-cut timbers made for a rapid construction with the majority of the shell going in up just a 'long' weekend between 2 people. I found material and workmanship quality to be mostly very high, with the few niggles I had being resolved rapidly but Tuin's fantastic customer services. My only considerable difficulty was the lack of labelling on parts required to construct window frames (but this was 3 years ago now) from the assorted materials. Perhaps a guide could be used to save the end-user much frustration and time. This is the sole reason for my 4* review. Treatment is highly recommended and will insure the finish of the structure is maintained for at least 10 years, and will reduce swelling and movement in the timbers through the seasons. This gives peace of mind for anybody plastering their interior. Overall, the value for money is extraordinary given the potential for use and rigidity of the structure, with an 'airtight' seal along all cuts (I had the 54mm timbers to German spec defined as 'Slow-grown Scandinavian Spruce'). Would certainly purchase another when required.”
“Great log cabin, real value for money. Easy to assemble, looks great once finished, the only reason I gave it 4 stars instead of 5 was because you have to cut the holes for the single doors yourself (not a problem but was a bit of a surprise) and the loft room is quite small, but as we expected this from the start it wasnt a problem. Sales staff were really helpful, be prepared for an artic lorry to deliver it! All in all I would definitely recommend this log cabin”
“After much searching we finally decided on the Berlin cabin from Tuin, the service has been great. Had a couple of weeks delay to the delivery which was annoying as part of our decision to go with Tuin was due to the short lead time to delivery. However the customer support staff were very good, Elizabeth kept me well informed and the transaction progressed smoothly. Delivery was advised to our haulier (we are based on a Scottish Island) and arrived on time with no issues.The cabin arrived really well packaged on two pallets. You do need lots of space to lay out the logs as they are mixed through both pallets. Very pleased with the quality of the product and would purchase from Tuin again in the future. Would recommend to others.”
“I would highly recommend Turin the quality of the cabins are perfect and cut to precision I am extremely happy with the service and quality I can not fault it. The assembling was straight forward and completed in a weekend. We did wait some time more than expected for delivery but is well worth the wait. A very happy customer!”
“Overall I was pleased with the log cabin's quality and appearance, the quality of the wall timber is very good, with very few knots. However the floors don't reflect this, with some pieces heavily knoted and warped - I understand this is natural but more spares to choose from would have been good, I had about 2 spare planks at the end of the build which didn't go in. Likewise the window/door fittings aren't in keeping with the quality of the rest of the cabin. But as a reflection of the price you get a good, inexpensive cabin with Tuin which is easy to build - even though no instructions came with my cabin! The online resources are great and I suggest you refer to them in detail if you purchase a cabin. Thanks”
