“Faultless and excellent service from order to delivery and the company was a pleasure to deal with. I am absolutely delighted with the Philip cabin. Its perfect - from the quality of the structure to the design which floods the interior with light. I insulated the floor and plan to do the roof so I can use it all year round. My dog, cat and I have hardly been out of it since it was erected 3 weeks ago! Would highly recommend it.”
“Sorry this is a rather belated review of our Tuin Philip log cabin. The cabin was delivered as promised on time in February of 2020. For the money paid for the cabin, it is an excellent product and is ideal for our requirement. I used one of the Tuin recommended installers,”
“I decided to get the Philip Log Cabin to use as a Gym during the Covid lockdown - the project has been a resounding success. Tuin managed to provide EXACTLY what I wanted when I wanted it. The quality and value of the product is excellent, as is the customer service. I found the on line information, videos excellent and made erecting the cabin much easier. When I had occasion to speak to the staff, they were always polite, understanding and helpful. I have been using the gym for a few weeks now and loving it ..... I would highly recommend Tuin if you are looking for a Log Cabin, I would also commend the Tuin Staff for their excellent customer service ... thank you.. much appreciated.”
“Everything about the service from Tuin was excellent. Delivery as they said, really helpful website, very helpful on the phone etc... We love our Philip log cabin. It only took three days to erect including fitting roof. Really straight forward, we didn't have any problems, just followed the instructions. The quality of the product is excellent and very good value for money when you compare to some of the very flimsy products on offer for the same price. We are going to enjoy our log cabin for a long time. Thank you Tuin.”
“After much research we choose a TUIN product, the Phillip log cabin which was a size and type which met our particular requirements. The HQ flooring, Total Protect and air vents were also purchased, grey, straight shingles were provided free of charge. The various blogs, videos and customer reviews on the TUIN website were extremely informative. I would endorse the advice to do it yourself and also to ensure the base is perfectly level and sufficient in all regards for the weight of the cabin. The property is a new build and the location of the log cabin at the bottom of the garden is on ground which had been made-up, I had the civil contractors to provide a 150mm concrete pad with re-bar, on top of 450mm of compressed hardcore with a DPM. I then built the log cabin myself with a little help from my wife. Assembly was straightforward, no missing or defective parts at all. Instructions were straightforward and followed carefully. The exterior received 3 coats of Total Protect, it seems a very good product. I feel the shingles look far superior to a felt alternative. The HQ flooring adds to the impressive appearance. Telephone and email support before purchase and throughout duration installation was first class and questions were answered very promptly. I have no hesitation in recommending TUIN log cabin products for their good value, excellent quality and outstanding support and information. I would also recommend building it yourself, it was a pleasure.”
“After spending some time looking around to what was on offer regarding garden rooms I came across Tuin. I took the plunge and ordered it online and it was not long before I had notification it was going to be delivered. My situation was that we live down a long narrow lane and I knew that delivery was going to be an issue but was also confident we could sort it on the day. The day arrived for delivery and we were now in an interesting situation in that lockdown down had begun and we were getting used to the idea of social distancing. The large artic lorry arrived from Holland and had to park on the main road and the poor driver and a difficult task unloading due to a badly stacked load of decking on top of my pallet. He eventually was able to remove my package and was able to get it about 50m from my house all that remained then was for us to move it and I did not appreciated how much wood there would be, it took us a good few hours loading the back of our car a bit at a time. I was savvy enough to put the wood into sensible piles so we could see what we had. I was disappointed to find that none of the pieces were coded i.e. a sticker with a number on identifying the bits would have been useful so my first few hours the next day was marking/identifying everything which in the end was not too much trouble. Then it was time to start building, the bit I was really looking forward to. I chose the composite foundation beam but was surprised at how floppy they were but they worked and they were laid square and level on a base that was previously built. From reading the description of the cabin prior to its purchase and the feature that attracted me was the fact that its made up of manageable pieces of wood that can be handle by a reasonable able man ( I'm 69 and still have my own teeth). I was not disappointed by this feature and was able to construct with ease and I was also lucky to have lovely weather to build it in. The cabin went up quite easy there was the odd piece that was a bit warped or twisted but it all slotted in and settled into position. Boarding the roof was straightforward enough but the shingles needed a bit of thought as the Tuin instructions did not match those that came with the shingles but it was all fine in the end and it looks fab. So to summarise dealing with Tuin was a good experience me choosing them was the right decision certainty considering my location because if we were dealing with large panels it would have been and horrendous task. Therefore Tuin (wooded lego) has a lot of advantages. I now have a wonderful cabin which we can enjoy I would guess for a good part of the year. the walls are made of good thick well constructed wood and doors and windows are double glazed there are not many that offer that.”
“Love, love, love my Philip Log Cabin! From ordering to delivery your company and staff have been easy to work with - great communications all round. The cabin itself was very easy to build and we had absolutely everything that we should have done - no missing parts or confusion over what bit goes where! Really nice quality wood and the free shingles were lovely (thank you for these). I love being in the cabin (it's my work space as a hypnotherapist and life coach) and my clients all comment on how lovely it is too - a nice peaceful and calm space. We've had lots of comments from people passing too - and have already passed your company details on to a few interested locals!”
