“Excellent product and service from start to finish! Delivery driver very helpful and give me a time on the day when he was due saves waiting in all day, the product was a lot stronger then I thought so will last me a very long time, the doors and windows are of good quality only down side are the instructions for the door had to google it to fully understand it. But apart from that am very pleased with it.”
“We purchased the Kennet summerhouse havingread the reviews and studied the videos . Great service from Tuin sales as we had to delay delivery by 2 weeks due to house completion delay. The lorry driver was brilliant and very friendly nothing was too much for him. I have yet to complete the build but the quality and service received has been second to none. If you look at other suppliers , you will probably end up with a shed and veranda thats low quality and similar price, having researched summer houses for 1 month or so this is great for the price. I now look forward to those long summer evenings with the BBQ parties and the chilled wine in the garden while i admire my handy work.”
“Half way through fitting the shingles to the cabin and time for a rest so a good time to write the review whilst everything is still fresh in my mind. From order stage to delivery I was kept fully informed so a great start. The next stage is critical and set aside a good amount of time to check everything is as per packing list and lay out the pieces on the corresponding side of the base. Assembly was straight forward but I did stumble on the door frame assembly. The instructions given were inadequate and really need a refresh by Tuin. Apart from that and the rogue window sills of which there is no mention in the packing list or assembly instructions all went well. We chose to over the lap the first roof board 15mm from the rafter so the barge board fits nicely up underneath it and leaves a flush edge. Some fine trimming is needed with the final small roof board piece for the 8 corner packs. Overall we are over the moon with the quality and look of the cabin now assembled and I am sure it will give us many years of great service.”
“I can't praise this company more, I don't think I have come across a company that is more helpful. Our cabin arrived on time when they said it would, the quality is first class, the build went just fine and I was able to assemble the cabin with the help of my wife. I recommend that you use this company over others selling a similar product.”
“Without doubt the best purchase I've made in a long time, fantastic product and great finish, I chose Tuins recommended fitters who have gone above and beyond, this has completed the look of our garden and added a wow factor to friends who have seen it, brilliant all round.”
“Have given 5 star rating for quality of product, value for money and quality of telephone support. The Kennet Log Cabin supplied has exceeded expectations and was delivered on time as requested. The only complaint I would have is that the estimated two day 'DIY' skill level to erect is way off the mark, and the initial (very basic instructions) were not good. The telephone support helpline was exellent as was the additional instructions that were sent when requested (why not include them as a matter of course?). We had a number of friends who were tradesmen help to construct and it still took several days to complete, mainly due to the roof construction. Having said that well worth the pain in the end!! Would absolutely recommend the product but don't expect to put it up over the weekend!!”
“This is a fantastic cabin and easy to build. I found the instructions a bit rubbish though if you prefer written instructions. Tuin it might be useful to review erection instructions especially how the weatherproof boards are laid for the cabin to sit on, I got my the wrong way round and too late to change. The roof trusses could be numbered with instructions on their positions. Specific details on how the roof tiles are laid including the flashings. And final details to finish the building off i.e. how to lay the floor, fix bargeboards etc. This does sound like a negative review but on the contrary just my views on how the build instructions could be improved. I would definitely by another though”
