“The order process was very efficient. Tuin are excellent to deal with queries. Unfortunately, they do not deliver to Ireland so I had to arrange collection and delivery myself which was worrying in case it got damaged in transit, but it all arrived safely. There was one pack of shingles missing. I had it within a couple of days after talking to them. During construction I had a couple of queries, one by phone and one by email. Both were responded to very quickly. The videos and instructions on the web site are great to give you a head start to plan the construction before it even arrives. I put it together over a week. It took about 3 days in all. It looks great now that it is complete. Can only wait and see how it stands the test of time. Overall, I can say that the Tuin are excellent to deal with and the product is very well designed. Must review it again next year after it has been in use and has weathered a bit.”
“Brilliant!!! What a great, easy well priced product. Delivery was spot on time, driver called to give a accurate delivery slot. Huge pallet so be warned about access and ensure that you have a friend or two to help carry to its erection point. I fitted it on my own, spent time reading instructions and it was like a huge 3d jigsaw!! Very well made fitted together much easier than expected.. Was a little worried about fitting the shingle tile roof, however it was simple, although a little time consuming for a novice! But it looks great. Would really recommend the product, it looks amazing and will send a few pics soon..”
“From the very start I received quality help in deciding which gazebo to choose. The customer service about the product its delivery time and even how it will be off loaded was invaluable , they where on time for everything. Then came the building, from the moment I started to put this together with my wife I knew I had chosen the right product, it was well made and easy to erect. We did have one small problem with a twisted beam but one phone call and the new beam was on its way. One other good point was ample nails and shingles for the roof. I feel a new shed may be needed in the future. All round excellent service and a product to match.”
“My wife and I managed to erect the gazebo in 8hrs (excluding the shingles). The whole kit was very easy. The only difficult part was getting the roof joists and central octagonal core in place and secured. I would recommend as it's simple and easy to construct and it does make a great garden feature.”
