“We have created what feels like a second home in our garden. This beautiful cabin has slotted into place like it was meant to be there. It is of very good quality and easy to assemble, my partner and I managed to complete it together. The shingles on the roof were a little more tricky and so a work mate was brought in to help! We are more than happy with our second home that now also holds a Hot Tub.”
“Really pleased with my recent purchase of Asmund corner log cabin. From ordering to erection by your recommended fitter (Warren ) everything was completed to an excellent standard and the log cabin appears to be of high quality and great value. I would like to send you a photo of completed cabin and therefore please advise how ?? Many thanks Tuin”
“We purchased the Asmund 3mx3m log cabin. As they said no money would be taken from us untill a delivery date was confirmed, true to form a delivery date was set and kept to.The driver was fantastic phoning ahead stating i will be with you in 25 minutes. A pallet of 650 kilos of flat pack log cabin placed on my driveway totally wraped with no damage spot on. Next unpacked and laid everthing out in the garage this made things a lot easy. We purchased the composit base rail, a good buy, laid that down than constructed the logs upto roof level on my own, with the help of my son erected the roof beams (it needs 2 people for this) and roof boards. The black roof shingles are great and looks fantastic finally we laid floor boards to finish off. The engineering side of the logs,windows,doors and roof is spot on, all fitted as they should with no problems. Many thanks to Tuin for a beautiful looking log cabin Roger & Margaret in the UK.”
“I searched for sometime, in local sawmills, garden centres and the internet, before deciding on Tuin. Thier specification, and more importantly the advice on the website made me opt for them. The build itself was completed in two days by myself and wife. One day for the walls and one day for the roof. As long as you follow the instructions! Overall a great kit, excellent value for money and an easy company to deal with.”
“The service was exceptional from payment details, changed delivery dates and a very helpful drop off. The product was well protected and having done a lot of research, excellent value for money. A big thank you!”
“This is a really good product. If I needed a second log cabin I would definitely buy another one like it. The thing about buying a second one is that it would be so much easier to erect, now that Ive had the excruciatingly miserable experience of putting up the first one. Just because they are pretty easy to build, once you know how, is no excuse for not really bothering to provide any instructions. Well, there were some instructions, they were in with the cabin and as it had been in the rain for a few days, they were soaking wet and fell apart. I was quickly on the phone to Tuin customer support and to be fair, they emailed me a duplicate set to print out. But these vague and next to useless bits of paper bore little resemblance to the cabin we had actually purchased, being mostly generic advice with pictures of different log cabins, plus some schematics annotated in Dutch. There is also a link to the website with more generic advice and generic videos so we spent quite a lot of time in the garden with a laptop watching videos of people assembling bits of different log cabins none of which matched ours strange because the Asmund is apparently one of the most popular in the range. In desperation at times, we searched YouTube and found more videos uploaded by customers showing off their own handiwork; it seems there is some sort of sport undertaken by a certain type of handyman or woman who takes a pride in being able to assemble complex wooden structures without any help at all, and then brag about it on YouTube doubtless the same people who wont ask for directions when lost in an unfamiliar city. I bet they dont video themselves assembling a Billy bookcase because thats easy. It has to be a challenge and yes it is! We did try phoning for help and did get through more than once, and Tuin were helpful by telling us stuff that plainly should have been written down and sent along with the cabin. Tuin recommend emailing for support, but they dont always reply and of course you dont know how long it will take to get a reply, which is depressing when youre standing freezing in the garden staring at a hundred bits of wood and you need an answer NOW because its getting dark and your fitter wants to go home. Now I am not expecting instructions at the IKEA level of mind-numbing dumbness. (Maybe something closer to Airfix in the old days when they used words as well as pictures.) But I would like to open the package, lay out the parts (would be nice if they were labelled in some way) and be told what to do, in order, and specific to the model I have purchased. It would be helpful to be told when I need two people to assist, for instance. I should not have to figure out what orange painted stripes on roofing panels mean I get it now Ive done it next time will be so much easier. I advise anyone considering purchasing one of these, firstly to read everything on the website and watch all of the videos. If it all makes perfect sense to you, go ahead and buy one. If you feel you are starting to lose the will to live, I guess you could book the fitting service but that would be a shame because, as Ive said, these cabins are not that difficult to build, once youve done it.”
“I was looking for a nice corner log cabin summer house and I hadn't hear of Tuin but whilst I was looking at others it came up. All the reviews for the Asmund summer house as well as all the others were five star so I thought this was a company worth trying. I wasn't disappointed really good product, took my father in law and I 1 day to erect and another day to fit the shingle roof. Whenever we encountered a query a quick look at the video and query was sorted. Another day to put the floor bearers down and lay the floor and job done. It's November so the days are short otherwise it would have been quicker. I'd definitely recommend this product and company to anyone, couldn't fault the whole experience. Many thanks to the team at Tuin.”
“I'm really impressed with my recent purchase of an Asmund Log Cabin. Delivery was a week earlier than originally forecast and arrived at the time discussed on the phone. Extremely well packaged with zero damage. The paper copy of the installation guide is complemented by on-line information including useful videos. The majority of the assembly can be carried out by one individual with help being needed for installation of the door frame and roof. A couple of the logs were a little warped but this didn't present any difficulty with the assembly. The free roof shingles are of a very high quality and really finish the job off well. Based on the quality and value for money, I would thoroughly recommend this product.”
