“Very pleased from the moment I placed the order, the sales person was knowledgeable about my order. Everything went together like perfectly no forcing or excessive hammering. Although more in-depth detail for the corner door would have helped, but figured it out. Delivery driver was very helpful as my wife was here to accept delivery. Very happy with the Sigrid.”
“I cannot express how fantastic this lodge is and how beautiful it looks in our garden. It fully exceeded our expectations. We have the practicality if a storage shed and the beauty of a lodge to enjoy the garden. Perfect!”
“The whole experience was made easy and whenever I made any contact the response was immediate. Any member of staff I spoke to always helpful and very friendly. The actual cabin was delivered well protected and according to the approved installer I used when together as you would hope without problems. I am extremely happy with my purchase and would recommend to anyone - I would also recommend using an approved installer.”
“This log cabin has transformed both the look of our garden and the way we use it. We searched for ages to find something that would fit into a corner and provide both a summerhouse and shed for storage. This product was excellent value for money and fabulous quality. We used a fitting team recommended by Tuin and they were fantastic. It went up smoothly over two days and took all the hassle out of it- in my opinion well worth the money. We asked a local joiner for a quote to put it up and he said he wouldn't beat the quote that Philip recommended by Tuin gave, and at least you know they've put plenty up! We added a skylight (again from Tuin) to the shed portion which I'd really recommend. The log cabin gets no end of compliments. Only downside is the locks on both doors have really seized up over this winter- I need to contact Tuin as it's less than 12 months old and I'm sure they'll sort this. They have been a brilliantly helpful company so far.”
“Prompt delivery although driver wouldn't risk bringing his forklift into our courtyard in case he damaged the drainage. So the first job was to move about 1.25 tonnes of timber in to the courtyard! Then to cart it piece by piece up a set of steps around the house & up in to the garden. Good for the cardiovascular but all obviously out of Tuin control. The cabin was fairly easy to assemble by myself & my wife. The only other help I needed was to fit the roof timbers. Some adjustment needed at one end of roof but all went together well & now looks very smart. The door on the angle was a little tricky compared to the other pair of doors & the windows which all 'slide fit' into the wall panels - all very easy. It helps greatly that they are pre glazed and have (most of) the ironmongery fitted. I didn't use the 50x50 battens as supplied for the floor. I opted to purchase some 50x75 and sit them as joists across the floor. The t&g flooring fitted nicely & is engineered to fit the width of the cabin without further cutting - most helpful. All in all we're very pleased with the cabin but have, as yet, had little time to relax in it. We'll hopefully rectify that in the near future.”
“Turn Delivered the cabin was very good and everything was in one pallet which was good and When i started to erect the logs it was top first on the pallet then i had to sort out all logs which took time!. That's fine when i started and went like clock work but the Instructions its self was not very clear or explained which piece wood is for what and it took ages to work out as I cannot call Tuin as I am Deaf! so worked all the way and instructions are really poor they need to up grade the instructions and specify what is what and write numbers to each piece, perhaps you can see that Ikea has more clear examples of how to install things you can do same as I like visual things print clearly. still had few teething problems but worked them out now all sorted happy with the log cabin now ready for use with a new Stove to keep it warm during winter months. I will recommend that people please do buy Tuin Cabins they are good quality. Thanks again and hear from your selves if need to take care”
“Quality materials, took about 3 days for two of us to put up. Delivery arrangements very well organised. Although we dId not need to contact Tuin I would say that it took some time to work out the front glass doors and also the roof......the online videos are helpful But I would have appreciated some simple step by step written and diagram instructions specific to the cabin that we were building. This would have saved some time. However overall very satisfied.”
