“Very impressed from start to finish, delivery driver was very helpful and polite, the cabin itself in my view is considerably better value than most others I viewd and how they go together is very impressive. Very pleased and happy with the overall experience”
“Excellent company, delivered to the remote Highlands of Scotland. Absolutely fantastic customer service. Cabin still to be built but I know it will be fantastic.”
“From start to finish an excellent service product and price. The order process is seamless with a very easy website. once ordered the emails started flowing with information about the delivery ETC. I was then contacted by phone about the delivery which was great and when it started to get a bit late in day i contacted Tuin who then phoned me back a couple of minutes later to confirm the driver was near by. The delivery driver was a great representative for the company very helpful and polite. I am an engineer so am used to following drawings but for the DIYer i think the instructions with the cabin are very brief but yet again the web site came to the rescue with further instructions and videos. It took me 3 days to complete the build including installing the roof shingles which were part of an offer and although took more time and effort to install have added to the finish. All in all a very enjoyable experience i would highly recommend TUIN and there products. Thank you to all at Tuin that i have dealt with”
“This is an absolutely amazing log cabin. We absolutely love it. The quality is really good and the service was wonderful. We visited Tuins' site in Norfolk and the staff were friendly and honest. There was no hard sell and the lady we spoke to was knowledgeable and could answer all of our questions and gave us some good advice. Putting the cabin up was straight forward and took 2 of us approximately 4 hours up to roof level and then a further 3 hours to do the roof. All of the pieces were present and the delivery arrived on time on the agreed date with a really friendly delivery driver. The only thing we wished we had had a bit more info on was about how to fit the window i.e. which was the top and which was the bottom but we did work this out. I would recommend Tuin and their log cabins to anybody - their service, quality and value for money are all exceptional.”
“The cabin arrived in time and with a fairly complete set of instructions. I have been able to assemble it in 2 days (no shingles, no floor and no treatment though) with the help of a friend and it looks stunning. An incredibly nice and solid piece of work. Also, the support from Tuin has been invaluable all around. A fantastic bargain all in all!”
“after a slight hiccup with the delivery, no fault of tuin(the haulage company)my cabin arrived on time and was delivered up my drive ready for assembly.me and my son in law assembled the cabin in about 8 hours, the ,next day I fitted the free shingles to the roof,and the cabin looks superb, the quality is first class,if your looking for a log cabin I would highly recommened tuin”
“Really glad I bought this Leipzig Log Cabin! Excellent company, the product was easy to install with no problems at all. We identified all the components, which took a while. After that it was plain sailing. Even doing the roof shingles was easy after watching the video a couple of times. It's had many complements and l've already been asked if l could install one for someone else l rated the company to. Having just moved it's still not completely sorted inside and l will stain in within the next couple of weeks. Thanks very much for a great service. Lee Byers”
