“Goods delivered earlier than expected. Thoroughly impressed with the quality of the product and value for money. Supporting documentation provided in advance and used to assist with build and installation was excellent. Additional shingles supplied within 24 hours after running out of initial supply. Timely response of their out of office support was second to none; perfect! Nothing negative to say whatsoever. Excellent product, service and overall experience.”
“Excellent cabin.arrived on the day arranged.instructions were not in English though so it was awkward and maybe they could have drawn up English plans as they are selling to the English market,however managed to assemble the cabin in a couple of days.no complaints with the quality of the cabin and all my family and friends admire it. More than happy with it and the price and service from this company.”
“Excellent quality product, service and advice prior to buying this cabin was superb, delivery was very professional the driver was so helpful nothing was to much for him, building the cabin was very simple everything fitted exact, it took two of us five days to complete with the exception of some snagging to complete, and I am just an ordinary DIY person, after service was superb, Richard could not be any more helpful and response time was very fast indeed, after watching the videos I felt like the challenge of building this myself, my wife thought I had lost my marbles as I am 61 years old, but the build was very simple, the plans were easy to follow, everything was numbered and once you thought out the sequence it was very simple, some tips on the website were excellent and as the parts reduce it becomes even simpler, do not be afraid to purchase and attempt to build yourself as good help is available from the team at Tuin. Thank you guys, it was a pleasure dealing with you.”
“Absolute first class service, professionalism at its best, prior to ordering very helpful advice, delivery by a very professional driver, very courteous and very helpful his knowledge and skills were excellent, I am a very experienced Logistics Manager. I have always enjoyed DIY as a hobby, but never a project as large as this, after reading about the kit and watching assembly on their video, I said to myself I could do this, my wife thought I was crazy. I received the cabin on the Wednesday and began to erect it on the Friday morning, two off us, by Sunday we had the walls and roof all secured, the following Friday morning we began again and by Sunday afternoon we had all the doors windows and shingles completed leaving some snagging to be finished. Once you understood the layout and the way the kit was numbered it was a dream to work with and I would recommend these kits to anyone, even if you are not a DIY enthusiast it is so easy to erect and the support from Richard on e-mail was very good considering it was the weekend and they do not open at these times, I just e-mailed Richard and the response was very quick indeed. Do not be scared of the challenge as the Tuin team are very professional and very helpful indeed.”
“An excellent experience from Tuin from purchase to delivery. Subsequent purchase of storm kit and wood treatment also really swift and easy. Construction took a lot longer than hoped and the supplied plans can be a bit misleading (support from Tuin as good as their website suggests). BUT! the finished article is excellent and now houses a jacuzzi under the canopy. A really solid construction and most of it slots together easily. Would we recommend this someone else? Yes, without doubt. Photos will follow.”
“Trawled through a number of sites looking for a cabin that would suit our needs and fit the space available. The Olson cabin provided a combination of connected spaces that meant we could fill all our needs.”
