“Fantastic. I've bought and built 4 log cabin / summer houses from 4 different suppliers over the years for different properties and Tuin stands out a country mile ahead of anyone else. The ordering was easy, I like that I didn't have to pay anything until it was ready, the delivery driver went above and beyond and actually putting it up was a dream, the instructions and videos are a great help - bear in mind that my wife and I did the lot and we're both in our late 60's I'm currently in the process of insulating both the floor and the roof, the electrics / ethernet and TV aerial are all in and working, once I figure out how to do it I'll send in a stop action video of us putting it up along with a walk through of the completed project. If you're thinking about buying from Tuin stop thinking and do it, you won't be disappointed.”
“After looking around a fair few sites we finally decided to order from Tuin as the build quality appeared to be better and the pricing represented better value for our money, we were also impressed with the amount of information on the site covering every aspect of the build from what to put it on to how to protect it after assembly. We found the whole assembly pretty straightforward, it was just like putting Lego together, it was apparent when we unpacked everything that all parts were good quality and well finished, we were particularly impressed with the doors and windows. We would definitely recommend Tuin to anyone thinking of buying a log cabin and would use them again.”
“Excellent service, communication, delivery and product. Right from online purchase communication was great. Amended my order without any problems or delay. Delivery was great, managed to drop right outside the door despite being a little off the beaten track. The diagrams were excellent and really clear, with one exception. A little pointer to the door frames needing to be checked and that there was a left and right would be helpful, other than this it went together really well. The blog is a must for really good advice and extra info for your build. In all it was a really enjoyable project for my dad and me to build.”
“I researched cabins for a little while, and I constantly came back to the TUIN website. My instincts were correct and we took delivery of our STIAN cabin, exactly as promised on time. We received a phonecall prior to delivery from the driver to say he was en route. We had our concrete base done, and when it came to erection I was surprised how easy it was to do. From the first log to roofing wood was a days work and the shingles we completed the following day. Superb product and a great company to deal with. Highly recommend.”
“From the initial order through to delivery, everything went perfectly. Excellent communication and customer service from Tuin and the delivery company throughout. The cabin build was straightforward with no missing pieces, just LOTS of extra bits of timber we were never entirely sure were supposed to be part of the build, or just packing materials? The optional 27mm floor pack wasn't the best quality and contained quite a number of damaged planks (typically with saw marks, grazes, chips, holes, and poor quality cuts), but we fortunately had just enough decent pieces to complete the job. Was also a little disappointed and surprised to find the contents of an ashtray(!) in the middle of the delivery package as we unpacked it, but fortunately didn't affect the materials or build process at all. The quality of the blog posts and supporting information on the website is first-rate, and I can't think of an occasion when i couldn't find an answer to my questions just by reading through. Finally, through my own naivety as much as anything, but i didn't anticipate just how much extra i'd have to spend on wood treatment. The Tuin-recommended Carefree Protect comes in at ~630 for the suggested 22 litres!! Fortunately there are several alternatives that come in cheaper. Either way, not a fault of Tuin as such, just something for prospective purchasers to be mindful of. Overall, we are very happy with our purchase and would definitely recommend Tuin to others.”
“We received our Stian Cabin on time and the delivery was brilliant placed just were we wanted it. We have never put a cabin up before but with the instructions it went really well. We have it up now and it is already being put to good used as a work and rest room. Thank you Tuin for all your help and great service.”
“Really good service , communications were excellent, I needed my cabin for delivery for the day we returned from holiday and it arrived 11am that morning. Quality of cabin is first rate, I had expected to need to "chop" into some parts to make fit, but absolutely none at all. As an engineer I am really happy that all I needed for a change was just a mallet !. It took me 2 days on my own to complete it, the roof and floor took a while as it's a little tedious and time consuming but that's expected. Watch the YouTube guide first a couple of times and it's very easy to build then. No complaints at all about anything !”
