“Love the product always but I bought two tubes and the seal at the top was not tightly pressed, so when I squeeze the lotion from the tube at the bottom, it comes pouring out the top. Really disappointing considering the expense.”
Hi Kiara,
We're sorry to hear of your experience. We would like our Customer Care team to discuss your experience and determine how we can rectify/support you. Please email our customer care team [customercareultraceuticals.com.au], with your details so we can contact you.
Thanks!
Dear Anupriya S.,
Thank you for your loyalty to our brand. Itxs wonderful to hear that youxve been using the Ultra Hydrating Lotion for so many years and find it amazing.
Dear Tayla,
Thank you for taking the time to share your experience with our Ultra Hydrating Lotion. Wexre thrilled to hear that it works brilliantly for you, and you love the feel of your skin every time you pair it with the Ultra Clear Foaming Cleanser. Your satisfaction is our priority, and wexre honored to be a part of your skincare routine.
“This delivers every single time! It leaves my skin looking so hydrating and youthful. It doesn't leave an oily residue either. This helps my skin look fresh and hydrated. I have combination skin and this caters to both!”
