“This shade is gorgeous! I love the vibrant but understated colors. My only complaint is that there are 2 seams on the shade so you can't just hide it in the back.”
Hi Becca,
Thank you for your feedback! We're so glad to hear you love the vibrant colors of your shade. We do apologize for the issue with the seams – ideally, the shade should not have two seams. If you reach out to our customer service team, we'd be happy to assist you with a replacement.
We appreciate you bringing this to our attention and hope to resolve it for you quickly.
Warm regards,
Esther
Hello,
Thank you for leaving us a review. We are sorry to hear about your shades having two seams, as this is not standard. Please feel free to utilize our 30-day return policy. We are more than happy to replace the shade with one that has one seam.
We appreciate the feedback from our customers.
Warm regards,
Esther
