“Product was well packaged and arrived quickly. Unfortunately, there were several defects that led to me returning it. The brass plate arrived dented, the cord was visibly frayed in several places, and the glass dome had several unintentional bubbles in it that were too noticeable. Also, the globe didn't seem to clean terribly well, so it just didn't look good when hung. Returning.”
Hello Elizabeth!
Thank you for sharing this feedback with us.
We’re so sorry to hear about the defects you experienced and will be sharing this with our product and packing teams to ensure we improve upon these errors moving forward.
Warm regards,
Lily
