“I don’t had 2 cordless wysteria lamps that I bought in early 2025 and LOVED the beautiful design. Sturdy and appealing. I broke one and it was out of stock for a while, but when it finally came in stock, I bought it again. Sadly, they redesigned it to have this Genesis bulb that just sits on there with the weak magnet and then the new lampshade sits on top of the genesis bulb and is impossible to get level. You feel like at any moment this very delicate balance is going to topple over at the slightest attempt to adjust. I’m so disappointed that they took a perfectly good design and ruined it. It’s not even as attractive if you look at it from a top angle.”
Hi there,
I’m really sorry to hear things didn’t go smoothly. I looked back at our earlier messages and saw you had reached out about needing a different shade, which I see was recently delivered. We hadn’t heard anything further, so we didn’t realize there might still be an issue.
We’d love to help troubleshoot. The light should feel sturdy once assembled, so if it’s not sitting right, there may be a part that needs adjusting or replacing. If you would like, we can be reached at hi@pooky.com or by phone at 888-766-5987
We look forward to hearing from you and working through this.
Warm regards,
Julia
