“I was very disappointed unfortunately as I thought it would be like a previous Jon Renau wig I ordered. It had strips of lace rather than a solid cap, had a scratchy front piece, seemed shorter than pictured, the colour wasn’t what I expected.”
Hi Sara,
We are very sorry to see a 1 star review for a Jon Renau product, we have always found their products to be of outstanding quality, so please accept our apologies that you have not felt that way about the Carrie.
We supply Jon Renau on a none returnable basis for customers who are absolutely sure and very familiar with the item they are purchasing. We take every care to make sure you are aware of this before looking to dispatch to you.
If you would like to send us some photos of the Carrie we would be more than happy to feed your thoughts back to our contact there and see if they have any feedback for you. Our email address is sales@valentinewigs.co.uk - I hope we are able to help!
Best wishes
Valentine Wigs xx
