“I've had this wig before and she was lovely, I had so many compliments, soni thought I'd get another, but this one feels different the plastic bone wire sticks into my head and has actually caused it to bleed, the lace at the front is so rough it scratches me forehead. The actual hair is already starting to fray after being worn for only 2-3 weeks.its also shedding more than I've ever known before. So I am a little bit sad really as I do love this wig, and the shape etc, but it's not comfortable to wear it irritates so much my poor head has taken a battering”
Thanks for your honest feedback. We’re really sorry to hear this wig didn’t meet your expectations, especially after your great experience with this piece before. The issues with the bone wire, rough lace, and shedding sound frustrating, and that’s definitely not what we want for our customers.
This brand comes with a 14-day return period, when issues arise we always do our best to make things right. If you ever come across issues like this, please get in touch right away so we can work on a solution. It’s unfortunate to hear about this through a review.
Our customer service team will be reaching out to you today —we’d love to way to make it right for you. Your comfort and satisfaction are super important to us.
Best wishes
Valentine Wigs xx
“I normally wear Rene of Paris Codi in Moccachino but fancied a change so opted for Tailored by Natural Image in Caramel Rooted Glow CAG#6. It's a classic bob which sits just above the shoulders so it avoids damage from friction rubbing. The cap size is average which is too big for me but a row of stitches reduced it to my size without detriment to the style. I decided to cut a fringe in after a few wears as the constant flicking of the full length side sweep was annoying me. This is a great every day wig in terms of quality, style and value for money.”
Hi Lesley
Thank you so much for taking the time to leave us your review and upload your beautiful photos. You look amazing, Tailored really does suit you and the caramel glow colour looks gorgeous. Our customers do find reviews like this so helpful when looking at new styles for themselves, so thank you. We look forward to hearing from you in future.
Best wishes
Valentine Wigs x
