“The fibres, colour, style and density are lovely on this wig, however if the hair parts at the back or sides due to being in a strong breeze it exposes golf ball size patches of bald scalp with a clearly visible grid of sparsely knotted fibres! This wig might be fine if it's going over bio hair but does not work with having total hair loss, unless only wearing indoors.”
Thank you for your detailed feedback. We're glad to hear you appreciated the fibers, color, style, and density of the wig. However, we’re truly sorry about the issue with the visibility of the grid and patches! We've received your piece back and I was personally shocked to see how sparse the hair is within the cap.
We understand how crucial full coverage is, especially for those with total hair loss. Your feedback is invaluable, and we’ll pass it on to our team and the manufacturer to address these concerns. This is certainly not the quality we expect from Gisela Mayer. As discussed over the phone, I’ll keep you updated with their comments.
Best wishes,
Mary
