“Looks lovely in the box, but struggling to site it properly and clips keep snapping open. Not confident it will stay in place during normal activities”
Hi Val,
We are so sorry to hear of the trouble you are having with your piece. We are always more than happy to help when you are having issues with anything your purchase from us. I have sent you an email on how we can move forward from here :) I hope we are able to change 3 stars to a 5!
Best wishes
Mary xx
“A tad disappointed in this piece. The attachment clips are so small I can barely secure much of my bio hair in the clips. It just about hangs on by a few strands of my own hair. If I try to attach more of my own hair for security the hair clips won't close and if they do close they soon spring open again! One of the clips has already come away from it's attachment threads where it is attached to the actual hairpiece and that was only on the second time of trying the hairpiece not actually wearing it! The colour and hair fabric is lovely but personally I feel the hair piece has fragile attachments of which there are only three and they are tiny. This lets the hairpiece down sadly.”
Hi Nadine,
We are so sorry to see a 2 star review for the Fun Fringe and cannot apologise enough you were so disapointed with the piece. If you are ever unhappy with your order please get in touch we are always more than happy to help where we can. The Ellen Wille collections are covered under our 14 days returns policy. we'll certainly take note of this feedback and inform Ellen Wille to see if they have any comments.
Again, please accept our apologies and I hope we are able to help in the future!
Best wishes
Mary :)
“You did it again. This topper is perfect. It is fine and looks so natural. I am so pleased with this topper and will probably order a few more. My hair is a bit thin on top and so this topper gives me more confidence and you really can't tell its not my hair.”
Thank you for your for taking the time to leave us lovely review with your photo, you look incredible, the Champagne rooted is a perfect mix for you, you wouldnt have a clue you are wearing a topper!! We are so pleased to hear you were happy with the service and your product! Reading reviews like this means a lot to us, we hope to hear from you again in the future :)
Best wishes
Valentine Wigs xx
“I was extremely pleased with the purchase of my hair topper and do actually wear it!!
I have ordered many wigs etc and been horrified when they arrived. However this peice was true to colour and style. I love it so many thanks.
JNet Davies”
Thank you for taking the time to leave us a lovely review. We are so pleased to hear that you have found something that you feel great in after some bad experiences ordering online. We hope to hear from you again in the future!
Best wishes
The Valentine Wigs Team xx
“This topper is of very high quality, it is very light and easy to wear, it's great if you just need to pop it on with a pony tail, or style it onto your own hair, ideal for when your on holiday and after the gym, it a good all rounder.”
Thank you for your for taking the time to leave us lovely review with your photo, you look incredible!! We are so pleased to hear you were happy with your product! Reading reviews like this means a lot to us, we hope to hear from you again in the future :)
Best wishes
The Valentine Wigs Team xx
