Hi Angela,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear your gloves' touch screen feature isn't performing as expected. From what you described, it seems to me that this may be a manufacturing issue. We'd like to know a bit more about what you're experiencing. Please follow the link below to complete this interactive form at your earliest convenience:
https://vessifootwear.typeform.com/to/CmVa4tMq
There will be instructions guiding you to provide the information required there as well. After you have completed the form, our Warranty team will look into that for you and assess your submission. Please keep in mind that the turnaround time for that is currently around 5 business days, so you’ll be hearing back from them around then along with further instructions on how to proceed.
Thank you again for sharing your thoughts on your Waterproof Knit Gloves with us.
“Wore these gloves while playing in the ocean. While they are not warm, they do keep your fingers dry. Great to have the “tech tips” but would rather have warmer hands. Great for my bike commute in the rain.”
“I've struggled with finding the right gloves to wear during cold days when walking my pups. These provide protection, warmth, comfort and function all at once! Definitely worth the price tag and love that I can still feel my fingers and not feel constricted.”
“At $70 it seems alittle pricy. Ive been using them for a few weeks now and really like them. Use them for my morning walks . Keeps your hand dry, just like the shoes.”
