Hi Kathryn,
Thank you so much for taking the time to share your experience with us.
I'm sorry to hear that your gloves aren't as warm as expected. They do have a fleece inner lining to keep your hands warm and dry for daily commuting and light use, but weren't designed to be used in extremely cold temperatures. The main benefit of our Waterproof Gloves is to keep your hands dry during the cold and wet season.
That said, we will be sure to share your experience with our Product Team as we're always looking for ways to improve and if you have any other questions please don’t hesitate to reach out to us at support@vessi.com
Thank you again for taking the time to share your thoughts on your waterproof gloves with us.
“I really should have had these when we had the serious cold before Christmas! They keep my hands wonderfully toasty, and we get serious arctic outflows here in the Valley. My only "complaint", if you will, is that the touch screen compatability is not so great. But that's not why I wanted the gloves - I wanted windproof and warm.”
Hi Sejal,
Thank you so much for taking the time to share your experience with us.
I'm sorry to hear that your gloves aren't as warm as expected. They do have a fleece inner lining to keep your hands warm and dry for daily commuting and light use, but weren't designed to be used in extremely cold temperatures. The main benefit of our Waterproof Gloves is to keep your hands dry during the cold and wet season.
That said, we will be sure to share your experience with our Product Team as we're always looking for ways to improve and if you have any other questions please don’t hesitate to reach out to us at support@vessi.com
Thank you again for taking the time to share your thoughts on your waterproof gloves with us.