“I'm really disappointed in the sizing of these gloves...they fit really small! I based my size choice off the sizing info on your website. I am at the small end of medium and the pair I bought is for my Dad so I bought a large, but they fit me so will definitely be too small for him .Also the cuff seems to come up too high onto the base of the palm, so the fit is off. Given that you are primarily an online store I wish your sizing info was more accurate/detailed. (This goes for your footwear too)”
Hi Megan,
Thank you so much for taking the time to share your experience with us.
We're so sorry that your gloves are not fitting as expected. I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on your waterproof gloves with us.
“I bought these gloves for winter hiking. I love them! They're comfortable and not too bulky (I can still fit my hands comfortably through my pole loops). I love that I can still check my location and take photos with my phone without having to take them off. Keeping my hands warm and dry in our rainy climate is such a game-changer for my comfort out there; the lining does a great job of warming but also holding sweat away from hands so they feel dry even after they've been sweating. I couldn't be happier with this investment and expect they'll last me a long, long time.”
“Just bought these, as my friend wouldn't stop talking about them. So far, they have kept my hands cozy and dry. Use them for when I take the dog for a walk, I'm sure I'll end up being another pair in a different colour, as I like these allot.”
